Data Protection Policy

Jetbaj Privacy Policy — Your data is our responsibility

This policy outlines, in plain English, how carefully we handle the information you share with Jetbaj. Read it, understand it, and browse with confidence.

Updated: January 2026 Reading time: 8 minutes SSL secured
🔒
AES-256
Encryption level
🚫
Never
Data never sold
🛡️
GDPR
International standards
📋
10
Main Sections
SSL Encrypted
No Data Selling
Personal Privacy
Secure Servers
GDPR compliant
24/7 Data Support

Our Privacy Commitment

The 6 core principles we follow to protect your data at Jetbaj

Maximum Encryption

All your personal and financial data is protected with AES-256-bit encryption — equivalent to bank-grade security. Every connection is secured with an SSL certificate.

No Sale of Data

Jetbaj never sells your personal data to third parties. No information is passed to advertisers or data brokers — that is our firm policy.

Your Data, Your Control

You can view, correct, or delete your stored data at any time. Data portability is also available — your information belongs to you.

Secure server infrastructure

All Jetbaj data is stored in ISO-certified data centers, with regular security audits, firewalls, and intrusion detection systems running at all times.

Internationally compliant

Jetbaj adheres to international GDPR guidelines. All data processing activities are conducted on a lawful basis and are subject to regular compliance reviews.

Breach notification

In the event of a security incident, affected users will be notified within 72 hours. We believe in transparency — concealing problems is not how we operate.


Section 01

Introduction & Scope

This Privacy Policy This policy applies to all users of the Jetbaj platform. It details how the information you provide is used whenever you visit the Jetbaj website or app, create an account, or interact with us in any way.

We believe privacy is a fundamental right. That is why Jetbaj upholds the highest standards to protect your data — no vague language, just straight talk.

When This Policy Applies

This privacy policy applies fully to the Jetbaj website, mobile app, live chat, email communications, and all other Jetbaj services.

By using the platform, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

Section 02

What Information We Collect

Jetbaj We collect only the data genuinely necessary to provide our services. Requesting unnecessary information goes against our policy.

Data Type Example Reason for collection Required?
Identity Information Name, date of birth, national ID Account verification & KYC Yes
Contact details Phone number, email address Account Security & Communication Yes
Financial Information BKash/Nagad number, transaction history Payment Processing Yes
Device information IP address, browser, OS, device ID Security & Fraud Prevention Yes
Gaming History Bets, wins/losses, game preferences Service Improvement & Responsible Gaming Yes
Marketing Preferences Promotional Email Consent Sending relevant offers Optional
Automatically collected data

Certain information is collected automatically while you use the platform — such as login times, pages visited, and session duration. This data is used solely for security and service improvement purposes.

Section 03

How Your Data Is Used

Information you provide Jetbaj Used only for the purposes listed below. Your data is never used for any unauthorised purpose.

Primary Use
Account Management & Service Delivery

Your core data is used to create and manage your account, verify logins, and deliver all gaming services.

Security
Fraud prevention & security

Device and transaction data are analysed to detect unusual account activity and prevent money laundering.

Legal Obligations
KYC & Regulatory Compliance

Certain data must be retained to fulfil international gaming licence requirements and comply with regulatory guidelines.

Service Improvement
Personalised Experience

We analyse your gaming preferences to show you relevant games, bonuses, and offers — though you are never obligated to act on them.

Contact
Important Updates & Support

Phone and email are used for important account notifications, security alerts, and support communications.

What we don't do

Jetbaj never sells your data to advertisers, sends spam, or sends marketing emails without your consent.

Section 04

Data Sharing Policy

Jetbaj Your data is never sold. However, in limited circumstances, it may be shared with trusted third parties — always under strict confidentiality agreements.

  • Payment Processor: Relevant data is shared with payment providers such as bKash, Nagad, Rocket, and others to process transactions.
  • Game Provider: When you play games from third-party studios, only limited technical data is shared to run the game — never your name or financial details.
  • Cybersecurity Provider: IP and device information may be shared with fraud prevention services.
  • Legal Authorities: We may be required by law to disclose data in response to a court order or legal investigation.
Our guarantee

Before sharing any data with third parties, their privacy standards are verified. We have signed Data Processing Agreements (DPA) with all our partners.

Section 05

Cookie Policy

Jetbaj Cookies are used to enhance your platform experience. A cookie is a small data file stored in your browser. We use 4 types of cookies:

You can disable optional cookies at any time from your browser settings. However, disabling essential cookies may affect the platform's functionality.

Section 06

How Long Is Your Data Retained

Jetbaj No data is retained longer than necessary. However, certain data must be kept for a specified period due to legal obligations.

  • Account Information: For the duration your account is active, and for 5 years after closure (as required by law).
  • Financial Transactions: 7 years — as required under Anti-Money Laundering laws.
  • KYC Documents: 5 years after the end of the relationship.
  • Gaming History: 3 years — for responsible gaming review purposes.
  • Log files: 90 days — for security review purposes.
  • Marketing data: Withdrawn consent results in immediate deletion.
Data Deletion Request

Any data beyond legal retention requirements will be deleted upon your request. Email us at support@jetbaj.ws and we will take action within 30 days.

Section 07

Your privacy rights

You have full ownership and control over your personal data. Jetbaj These rights are respected and supported in their implementation.

👁️
Right of Access

You have the right to know what personal data we hold about you. A report will be provided within 30 days of your request.

✏️
Right to Rectification

You can request corrections to any inaccurate or outdated information — either through your account settings or by contacting support.

🗑️
Right to Erasure

You may request the deletion of data beyond legal retention requirements — your "Right to be Forgotten".

📦
Right to portability

You can obtain your data in a machine-readable format (CSV/JSON) for transfer to another service.

🚫
Right to Object

You can object to marketing communications or specific data processing at any time. Opting out is always an option.

⏸️
Right to Restrict

You may request that your data processing be restricted for specific purposes during verification or disputes.

To exercise these rights support@jetbaj.ws. We will respond within 30 days.

Section 08

Security Measures

Protecting Your Data Jetbaj Both technical and administrative security measures are in place. Our security layers include:

  • AES-256-Bit Encryption: Military-grade encryption for all stored data.
  • TLS 1.3 Connection: All data between your browser and our servers is transmitted through encrypted channels.
  • Two-Factor Authentication (2FA): OTP verification required for login and significant account changes.
  • Regular Penetration Testing: Security audits conducted by third parties every quarter.
  • Firewall & IDS: Unauthorised access detection and blocking systems are active.
  • Employee Training: Data protection training is mandatory for all staff.
In the event of a data breach

If a security issue is detected, Jetbaj will notify affected members by email within 72 hours and advise on the necessary protective measures.

Section 09

Child Protection

Jetbaj We strictly prohibit collecting data from or providing services to anyone under the age of 18. This is one of our most non-negotiable policies.

Age is verified at the time of registration. If a minor's account is detected, it will be suspended immediately and all associated data will be deleted.

A note for parents

If your child has accidentally created a Jetbaj account, please contact us immediately at support@jetbaj.ws. We will take prompt action.

Section 10

Contact & Complaints

For any questions, complaints, or requests regarding this privacy policy, please reach out to our dedicated privacy team.

  • Email: support@jetbaj.ws
  • Subject: "Privacy Request"
  • Response time: 48 hours for general enquiries, 30 days for formal requests

If your issue remains unresolved after contacting us, you have the right to lodge a complaint with the relevant regulatory authority.

Policy last reviewed

This privacy policy January 2026Last reviewed and updated on . Next scheduled review: July 2026.

Privacy FAQs

Straight answers to the most frequently asked questions

Absolutely not. Jetbaj never sells your phone number, email, or any other personal information to third parties. This is one of the strictest rules in our Privacy Policy.

Even after account closure, certain data (financial transaction records, KYC) must be retained for a specified period due to legal requirements. However, marketing data and preferences are deleted immediately.

Yes, Jetbaj can view your gaming history — but solely for service improvement, responsible gaming monitoring, and fraud prevention. Your gaming history is never shared outside.

Jetbaj stores data in internationally recognized data centers. Regardless of where the data is hosted, the highest security standards (ISO 27001) are always maintained.

Every promotional email includes an "Unsubscribe" link at the bottom — one click and you're done. You can also update your notification preferences in account settings. Please note that important account and security messages cannot be turned off.
🔒

Your Data Is Safe — Play with Peace of Mind

Your privacy is our top priority at Jetbaj. Register today and enjoy secure gaming.

18+ only. Please gamble responsibly.

বাংলা